Privacy Policy

Effective Date: 09/14/2025

1. Introduction Welcome to the website of D.R. Domus Rea Sagl (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, located at [Website URL], and our services. We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner.

2. Information We Collect We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, company name, email address, phone number, and mailing address when you fill out forms (e.g., “Book a Truck,” “Contact Us,” “Become a Partner”).

• Application Data: Information and documents you upload for partner applications (e.g., licenses, fleet details).

• Communication Data: Information you provide when you communicate with us via email, phone, or other means.

• Website Usage Data: Information collected automatically through cookies and similar technologies, such as your IP address, browser type, pages viewed, and the time and date of your visit.

3. How We Use Your Information We use the information we collect for the following purposes:

• To provide and manage our services, including transport, warehousing, and project logistics.

• To respond to your inquiries and fulfill your requests.

• To process applications submitted through our “Become a Partner” form.

• To improve our website and services by analyzing user behavior and preferences.

• To communicate with you about our services, promotions, and news (with your consent, where required).

• To comply with legal obligations and protect our rights.

4. Sharing Your Information We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as IT support, web hosting, or analytics. These service providers are obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our legal rights.

5. Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights (Under GDPR) As a data subject, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccurate or incomplete data.

• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data.

• Right to Restrict Processing: You can request that we limit the processing of your personal data.

• Right to Data Portability: You can request to receive your data in a structured, machine-readable format.

• Right to Object: You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at [info@domusrea.ch].

7. Cookies Our website uses cookies to enhance your experience. For detailed information on the cookies we use and your options, please refer to our separate Cookie Policy page.

8. Third-Party Links Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy We reserve the right to update this Privacy Policy at any time. We will post the revised policy on this page and update the “Effective Date” at the top.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: D.R. Domus Rea Sagl Via Stefano Franscini 20 6830 Chiasso, Switzerland Email: [info@domusrea.ch]